ZHICHENG BIO
05Procurement FAQ
Questions buyers actually ask
MOQ, samples, documents, terms — the practical answers. Anything else, ask in your RFQ.
Q1What is your MOQ?
MOQ is quote-based and flexible by product. Tell us your target quantity in the RFQ — for core in-stock SKUs we can usually accommodate both trial orders and multi-tonne volumes.
Q2Can I get a sample before ordering?
Yes — samples are available on request for evaluation and lab verification. Mention the products you want sampled in your RFQ and we will confirm the arrangement per product.
Q3Are the listed prices final?
The USD ranges in the catalog are indicative, ex-Shanghai basis — larger order quantities price toward the low end. Ingredient markets move weekly, so your firm price is confirmed in the quotation, typically within one business day.
Q4Which documents come with an order?
COA per batch, Specification Sheet and MSDS as standard, plus invoice and packing list. Certificates of origin, non-GMO or allergen statements can be arranged per destination-market requirements. Third-party testing is available pre-shipment on request.
Q5What are the payment and trade terms?
Trade terms are quoted as FOB Shanghai, CIF or DDP depending on your lane. Payment terms are discussed per order and confirmed in the quotation.
Q6How fast can you ship, and how is it packed?
In-stock SKUs ship immediately. Non-stock catalog items typically reach Shanghai port in about one week; a few SKUs run ~2 weeks and are flagged in the catalog. Standard packing is 25 kg bags, cartons or drums, consolidated by sea or air.
Come straight to the source — talk to us about your next ingredient order.
Send the product, target spec and quantity. Export pricing, lead time and documentation come back within one business day.